CRM and Analytics

CRM and Analytics

The stakes of the various economic sectors have in common as customers increasingly demanding changes more frequent and competition increasingly fierce. To face these challenges, the responsiveness is not enough, you need to plan. Anticipation can be effective as supportive of relevant information.

Omnidata Business Solutions offers its customers the means, the tools and methods that allow them to collect, consolidate, model and return the immaterial data to provide decision support, allowing management to have a view of whole activity treated to help them make the best decisions.

CUSTOMER RELATIONSHIP MANAGEMENT

The customer orientation is the priority subject companies. Beyond the information gathered by traditional systems, Customer Relationship Management can’t ignore the social networks data or each client’s browsing habits. This is in anticipation of a personalized relationship, multi-channel, from the commercial proposal to customer service.

Our experience in the implementation of CRM and Marketing web allows us to offer solutions and support services that can strengthen your relationships with your customers and take full advantage of the digital transformation underway.

ANALYTICS

A given data can’t be a source of information and knowledge if not treated at the right time and available on demand.

However, data are often overabundant, unorganized and scattered across multiple heterogeneous systems. Omnidata Business Solutions offers its customers solutions that allow them to collect and consolidate large volumes of heterogeneous data, and transform them into relevant information for the analysis of past performance, present and future.

Omnidata Business Solutions provides its customers a high level of device consisting of consultants with perfect mastery of all technological components, in addition to the appropriate business knowledge.

 

MEDTECH

The MEDTECH Group is among the national leaders in Consulting, Engineering and Services in Information Technology. It is the result of 30 years of development and anticipation of the ICT industry in Morocco. The Medtech Group is today, among other expertise, recognized by the world’s leading Information Technology , a leading provider of IT projects of the Moroccan Administration and a presence at the heart of IT major financial institutions of the country.

Contact us

Address : 74, Bd Abdelmoumen
20340 Casablanca

 

 

Email : contact@medtech.ma

 

 

Phone : +212 (0) 522 77 56 00

 

 

Fax : +212 (0) 522 98 75 05

 

 

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