Software and Hardware Infrastructure Integration
Software and Hardware Infrastructure Integration
Our areas of expertise
The IT Infrastructure, the foundation of a solid and adapted IS
Hardware Infrastructure Management
- Server Management, Storage and Backup; Oracle EXADATA, Oracle Big DATA, Oracle Database Appliance, Oracle SPARC, Oracle x86, Stockage ZFS, ZDLRA
- Solutions Oracle OCI : Deliver secure, scalable and high-performance cloud infrastructures with Oracle Cloud Infrastructure
- Solutions Oracle EXacc : Cloud-at-Customer solution with Oracle Exadata, ideal for high-performance applications and specific database needs
IT Service Management
- Help Desk Management : Incident and ticket management
- Software Asset Management : Governance and compliance of software assets used in the enterprise
- End-User Experience Management (EUXM) : Optimizing the end-user experience when interacting with IT services
- Supervision application (APM)
- Database management: Publishers and Open Source
- Application Server Management: Publishers and Open Source
- Virtualization solutions
- Protection of sensitive data
- Identity and access management
- Data security: Implementing data security practices (encryption, secure backups, access management, anonymization, treacability) to ensure the integrity, confidentiality, and availabilty of critical information
- Database DRP: Implementation of disaster recovery solutions to ensure continuity of services in the event of a disaster or major outage, and minimize disruption to the business
- Operating system management: Oracle, Redhat, Microsoft
Management Service
- Assignment of a consultant for a fixed period
- A complete administration service
- Daily preventive monitoring
- Operations Department
Consulting and Integration
- Feasibility study
- Architectural study
- Risk analysis and management (databases)
- Implementation of infrastructure solutions
- Project management (AMOE)
- Governance / Project management (AMOA)
- Inventory of licenses and cost optimization
Managed Services
ADMINISTRATION SERVICE
Ensure the availability of your environments thanks to a maintenance in operational condition in real time and to proactive interventions
- Service window: 5 days a week or 24 hours a day, 7 days a week, 365 days a year
- Immediate pick-up time
- 2nd/3rd level support and advice, follow-up and resolution of incidents
- Support and assistance on unsupported versions
- Phone support or resolution with remote connection
- Preventive maintenance
OPERATIONS SERVICE
On-demand actions
- Performance audit
- Installing patches and security
- Database upgrade
- Data security audit
- Study of backup and recovery strategies
- PCA and DRP study
- Compliance study with respect to the internal policy, best practice
